If there is problem for the products mini laser stage lighting , please send the pictures or video to us at the first time, help us understand what's problem about the products, if the problem can solved by changing the part, we will offer you the replacement for free. (The relevant delivery cost should be on buyer's account.)
Please operate the projector according to the Manual strictly This unit is intended for indoor use only and should be prevented from water, moisture and shake The working temperature of this unit is 15 ~ 30°C, and it must be powered off after continuously working 2 hours to let the laser diode cool down To keep the body of this unit clean to avoid any unnecessary troubles
Do not turn on and off it frequently and try to avoid making it worked for a long time Do not use the telescope to watch the laser rays, otherwise will be largen the dangers You had better use the original package during the transportation
The grade of the laser for it is Class IIIB, and will be dangerous if exposure to the eyes directly. The working Voltage is 110-240V/50-60HZ. Once exceeded this range its lifetime will be shorten.
Q1: What is the Warranty for the lamps?
A1: For the lamps, we provide 1 years of warranty. If any quality problems on our side occur in this period, we will take on the shipping cost and replacement.
Q2:Is there cheap shipping cost to import to our country?
A2: For small order, through express will be best. And for bulk order, sea ship way is best but take much time. For urgent orders, we suggest via air to airport plus our ship partner send to your door.
Q3:Can we get support if we have our own market position?
A3: Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you and find the best solution for you.
Q4: What's your MOQ?
A4: MOQ: 600 pcs. Please contact us for the smaller quantity.
Q5: Can we get samples?
A5: Yes, We are honored to offer you samples. ,but need sample cost and need freight collect.
Q6:What’s the lead time for customized sample and sample charge?
A6: 5~30days depend on customized details .Sample charge also depend on customized details.Please contact us for the detailed request.
Q7:How about Payment terms?
A7: We prefer for T/T, T/T 30% deposit in advance, balance against shipment notice. Less than 600PCS , 100%pay before produce.